Released on: March 7, 2008, 5:39 am

Press Release Author: ABAS Software AG

Industry: Software

Press Release Summary: The new Service Center application is among the highlights
found in Version 2008 of abas Business Software. This application takes the service
processing tool found in abas ERP and makes it available online through the
eBusiness solution abas eB.

Press Release Body: "Many of our midsize customers are from the mechanical and plant
engineering industry,\" explains Peter Walser, CTO of ABAS Software, \"An important
part of our business concerns the service that accompanies the delivery of this
machinery, as well as the initial operation, maintenance and repairs. We developed
our service tool concept though the input of our partners and customers."

The service processing tool displays many specifications which can be performed in
real time at the customer's site such as product location, master file, sales order
number, warranty duration, Bill of Materials (BOM), as well as costing and
scheduling information.

All further processes are triggered in-house through the service processing helpdesk
request. These processes include service orders, spare parts procurement, technician
schedules and working materials. If a customer calls for a technician, the
technician\'s schedule can be centrally accessed and his availability made known
immediately. It is also possible to reserve several technicians for one date.

To rebuild a machine, all necessary means can also be scheduled. Detailed
information such as delivery dates, assembly and maintenance contractors, spare part
suppliers, etc. is displayed for the service technician. Warranty times can also be
recorded for individual product components or delivered with service product BOM
elements.


About ABAS Software AG
Founded in 1980, ABAS provides cost-effective solutions to over 2,000 customers
worldwide, with solutions offered in 28 languages. ABAS was named number one in
customer satisfaction in the ERP 2008, 2005, 2003, and 2002 studies published by the
Konradin Group. ABAS ranked first in price/performance ratio, functional fit,
stability, ease of use and upgrades. The study shows that the package requires a
third less time to implement and a total investment well under the ERP average. The
brand name abas Business Software (ERP, PPC, MRP, eBusiness) runs on Linux, Unix and
Windows. Approximately 80% of all installations to-date are Linux-based. ABAS is
headquartered in Karlsruhe, Germany and sells its software worldwide through its
partner network. For more information, visit: www.abassoftware.com



Web Site: http://www.abas.de

Contact Details: ABAS Software AG
Suedendstr. 42
76135 Karlsruhe/Germany
Tel.: +49 721/9 67 23-0
Fax +49 721/9 67 23-100
info@abas.de
www.abas.de